Privacy Policy

Information we collect

  • Contact details you give us: name, phone number, email, and appointment details
  • Form submissions (including Jotform or other booking/aftercare forms)
  • SMS opt-in and opt-out records
  • Basic website data (pages visited, device/browser type, IP address) through standard analytics/cookies
  • Payment information is processed by our payment provider; we do not store full card numbers

How we use it

  • Schedule and confirm appointments
  • Send aftercare and studio information you requested
  • Send appointment reminders and, if you opted in, occasional offers
  • Respond to questions and provide customer support
  • Improve our website and services
  • Meet legal and carrier messaging rules

Text messages (SMS)

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe. Reply HELP for help.
  • Consent is not required to book or buy anything.

Sharing

We share information only as needed to run the studio:

  • Messaging and form providers (for example Twilio, Jotform) acting as service providers
  • Payment processors
  • Hosting / website tools
  • When required by law

Those providers may only use the data to perform services for us.

California privacy (CCPA/CPRA)

Cookies

Children

Changes